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Forums » List all forums » » Forum: General Discussion » » » Thread: Can't seem to get a reply about my subscription |
| Posted by UUABQ at Dec 6, 2006, 7:09:03 PM |
Can't seem to get a reply about my subscriptionDoes anyone know if customer service actually responds to their e-mail? We activated a subscription and it is not working. They are not answering my e-mails. Does anyone have a phone number or do we just try to cancel and go elsewhere? |
| Posted by support at Dec 7, 2006, 9:58:52 PM |
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Re: Can't seem to get a reply about my subscription Do you have a paypal receipt or transaction id? I can't find a record of payment for member name 'UUABQ', or linked to the email address you registered for this account. It would assist our ability to locate your record if you could provide either. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by UUABQ at Dec 8, 2006, 11:57:48 AM |
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Re: Can't seem to get a reply about my subscription Hi~ I would prefer not to deal with information like this in a public forum, which is why I have sent 3 e-mails through your Contact Us link. Do you not respond to those? This is the confirmation we received: You have successfully signed up for a subscription to Premium Basic using PayPal. Your first subscription payment, for $9.95 USD, has already been sent to localendar.com. ---------------------------------------------------------------- Subscription Details ---------------------------------------------------------------- Date of sign up: Dec. 5, 2006 Subscription Name: Premium Basic Subscription Number: S-2G147703YD7579244 Item Number: 0987654321 |
| Posted by support at Dec 13, 2006, 10:51:33 AM |
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Re: Can't seem to get a reply about my subscription The same people do not monitor the forums/contact us replies. But I see they corrected your account already. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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