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pbeventcalendar
New Member

Joined: Dec 12, 2008
Posts: 14
Status: Offline

Premium Services - no ads	Reply to this Post Reply with Quote
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For some reason ads are now appearing in my calendar, even though I have servcies to ensure no ads:

Please see:
pbeventcalendar

[Jan 30, 2009, 12:23:15 AM] [24.65.204.33]

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2000grand
New Member

Joined: Oct 14, 2008
Posts: 5
Status: Offline

Re: Already have Premium Services - suddenly have ads!!!	Reply to this Post Reply with Quote
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Ads are appearing on BOTH of my calendars and my premium service is not set to expire until October and November of 2009! I already sent Paypal receipts through the contact form for both websites.

http://www.2000grand.com/reservations.php
http://www.thecashew.com/calendar.php

Please help ASAP, this is really hurting business!!!

[Jan 30, 2009, 11:37:25 AM] [69.81.22.207]

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pbeventcalendar
New Member

Joined: Dec 12, 2008
Posts: 14
Status: Offline

Re: Premium Services - no ads	Reply to this Post Reply with Quote
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I have also recd feedback via email from others experiencing the same frustration. I agree with the suggestion that there be a contact phone number. If one person can talk to a webmaster and get the issue fixed then there only need be one post to advise everyone of the issue and resolution.
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[Edit 1 times, last edit by pbeventcalendar at Jan 30, 2009, 8:47:57 PM]

[Jan 30, 2009, 8:46:48 PM] [First IP: 24.65.204.33 - Last IP: 24.65.204.33]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6452
Status: Offline

Re: Premium Services - no ads	Reply to this Post Reply with Quote
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The issue has been corrected. Within the past 20 hours, for approximately 15,000 members, a recent change caused ads to appear on the month block-view (not Month-List, or the other views or feeds) of published calendars. We became aware of the issue and immediately created and tested a patch.

Our apologies for the inconvenience. Regarding a direct telephone number, it is unfortunately unrealistic, given the huge number of users. We make every effort to resolve and post updates as soon as possible.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jan 30, 2009, 10:07:35 PM] [67.86.148.33]

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